Course Name: Communicating in a Time of Crisis: Are You Prepared?
Course Description: Developed in partnership with the American Camp Association, this course provides youth leaders including camp counselors and after school program staff with the information they need to respond in safe, appropriate manners to unexpected events and crises. Learn how to prepare in advance by developing a Crisis Response Team and proper procedures for reporting and responding to crises.
Length: 1 hour.
Requirements for Successful Completion: 70% or higher on multiple choice final exam.
Learning Outcomes: Learners will be able to describe categories and kinds of crises; the definition of key messages and their purpose as a goal of communication; the best practices in discussing crises with parents, campers, staff, media, and the public; the concept of a communication lockdown and when such an action may be appropriate; and the importance of developing and utilizing a crisis response team.
Number of CEUs: 0.1
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